The Medicare Coordinator Program, administered by Via Benefits, started the Medicare Open Enrollment (OEP) on Saturday, October 15, 2022 for retirees, emeriti and family members who are Medicare-eligible, 65 years old or older and living outside of California. The OEP will run through Wednesday, December 7, 2022.

Covered members should have received the following samples:

The following information below will be posted on the UCnet website under the Medicare Coordinator Program.

Tips for Medicare Open Enrollment with Via Benefits

  • Prospective members should call Via Benefits, self-identify as UC members and verify that they are in the Via Benefits’ system first, before enrolling to ensure HRA eligibility, or they can contact RASC to confirm eligibility for the Medicare Coordinator Program. Plan changes made during Open Enrollment will take effect January 1, 2023.

Changing your coverage: What you need to know and do

  • To enroll electronically: Members must log into their account at and complete an online enrollment change (self-guided).
  • Please note that the Centers for Medicare and Medicaid Services (CMS) mandates that members must initiate enrollment changes by calling Via Benefits. This is to protect Medicare members from scams or unwanted changes to their coverage. To enroll with a licensed benefits advisor:
  • A callback when you are next in line
  • An online enrollment assisted by an enrollment specialist, or
  • A phone enrollment assisted by a licensed Benefit Advisor (wait time may be longer)
  • When calling, members should indicate that they want to make a plan change so that they can be put at the front of the line.

A few rules to remember about changing plans:

  • Members who are currently enrolled in Medigap (Medicare) Supplemental plans may change to another Medigap (Medicare) Supplemental plan at any time during the year. These changes are not restricted to the annual Medicare Enrollment period.
  • Members who enroll in a new Medicare Advantage plan with Via Benefits during Medicare Open Enrollment may make a one-time change to another Medicare Advantage plan from Sunday, January 1, 2023 through Friday, March 31, 2023. This is referred to as the "test drive period" and applies to newly enrolled Medicare Advantage members only.  

Members who want to make non-medical plan changes need to participate in the UC Open Enrollment which starts 8:00 a.m. on Thursday, October 27, 2022 and ends at 5:00 p.m. on Friday, November 18, 2022 Pacific Time.